CALP Certification Course (formerly NALP)

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Friday, September 10, 2021 at 10:00 AM (EDT) to Friday, October 15, 2021 at 11:30 AM (EDT)

Event Details

In 2021, the National Apartment Leasing Professional credential is changing its name to the Certified Apartment Leasing Professional credential. We are excited to make this change from “national” to “certified”. The newly named CALP credential will continue to ensure that leasing professionals throughout the industry are fully prepared for success.

Earning CALP, your first industry credential, signals to an employer your commitment to a career in residential property management.

You'll learn about:

  • Using technology to generate traffic
  • Monitoring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Shopping the competition while building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Effective marketing plans
  • Relationship sales process and evaluating personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Reviewing the next steps in the sales process with prospective residents
  • Applying fair housing laws and communicating rental criteria
  • Qualifying prospective residents according to rental policy
  • Preparing and reviewing leases with new residents
  • The move-in process
  • Responding to resident issues and maintenance requests with appropriate follow-up
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey


To obtain the CALP credential, candidates must complete the following:

  • Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)
  • Successful completion of seven CALP courses
  • Pass the examination within six (6) months of declaring candidacy

For More Information:

Catherine Hontz
Catherine Hontz
Senior Sales Executive RentPath (843)425-3332

Classes will be held on:

September 10th 10:00-11:00 AM: Orientation

September 17th 10:00 AM-2:30 PM: CALP Part I

September 24th 10:00 AM-2:30 PM: CALP Part II

October 1st 10:00 AM-2:30 PM: CALP Part III

October 8th 10:00 AM-2:30 PM: CALP Part IV

October 15th 10:00-11:30 AM: CALP Test Prep